Dogs Trust Dog School is different from other dog training classes you may have been to. We are passionate about dog behaviour and want to help you teach your puppy or dog to fit happily into your family life. That means doing some basic training of course – he needs to learn to sit when asked, walk with you on a loose lead and come back when you call. But that isn’t all. At Dog School, we also help your dog learn how to behave in everyday situations, such as when you pass other dogs, stop to talk to people in the street, or need him to settle down when you’re busy. Dog School is also about making sure you develop a strong bond with your dog, understand his or her behaviour, and know how to react when things don’t go according to plan. We set up the classes to make you and your dog feel as relaxed and confident as possible, so you can both make the most of all the new information and experiences that you will have with us at Dogs Trust Dog School.
I am sorry to learn about your experience. We tracked your orders dtd 27-Dec-2017. Apart from the main membership site at $37, you had ordered the hard copy at $101.95 and you had opted for the Deluxe version of training course at $97. That is why you noticed 3 charges on your card. We received an email from you on 23-Jan-2018 to cancel your subscription to Elite Dog Club - which was promptly honored and you were not charged for any recurring payment. We could not find any phone call from you in our log and neither any Support Ticket asking us to refund the other charges. Had we received any such request, even to the same email ID where you requested to cancel your Elite Dog Club subscription, we would have issued a refund promptly. Just before the 120 days of our money back guarantee period came to a completion, you have filed for chargebacks - for both the Deluxe version and the hard copy. We do understand you didn't need the Deluxe version and we apologize for the inconvenience caused. But even here you have mentioned that you wanted the hard copy. I wonder why did you still ask for a chargeback for the same.
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I PURCHASED YOUR PROGRAM ON MAY 2018. IT SAID ON YOUR WEBSITE THAT I COULD SIGN UP FOR $1.00 FOR 3 DAYS TO TRY IT OUT AND IF I WANTED TO KEEP IT I WOULD BE CHARGED $37. SO I SIGNED UP AND TRIED IT. IT DID NOT WORK FOR ME SO I CANCELLED WITHIN 2 DAYS. WHEN I CANCELLED THERE WAS NO CANCELLATION NUMBER OR CONFIRMATION NUMBER GIVEN. BUT IT DID SAY THE ACCOUNT WAS CANCELED. NOW 3 MONTHS LATER AS I LOOK THROUGH MY CREDIT CARD STAMENT I SEE THAT YOU HAVE BEEN CHARGING MY CREDIT CARD THE $37. I CALLED MY CREDIT CARD COMPANY AND THEY REFUND THE TOTAL AMOUNT. ON TODAY I LETTER FROM MY CREDIT CARD COMPANY SAYING THEY ARE TAKING THE MONEY OUT AGAIN. FIRST OF ALL I FIND IT REALLY SHADY THAT YOU DO NOT GIVE A CONFIRMATION ON CANCELLATIONS, YOU DONT EVEN ABIDE BY YOUR OWN 120 day 100% MONEY BACK GUARANTEE. "WOW". I WOULD LIKE TO RECEIVE A REFUND OF MY MONEY.
The clicker is a small hand-held device that makes a distinct, short sound to mark a desired behavior. (See clicker training for a more detailed discussion of this methodology.) It has gained popularity in recent years as being a means of training that does not involve physically correcting the dog, though it may be used in conjunction with these methods.
Every dog needs to learn to walk on a leash. Besides the fact that most areas have leash laws, there will be times when keeping your dog on a leash is for his own safety. Learn how to introduce your dog or puppy to the leash, then teach him how to walk properly on the leash. A loose leash walk teaches your dog not to pull or lunge when on the leash, making the experience more enjoyable for both you and your dog.