Hi Gayla, Thank you for your order. Sorry to learn that you have not received access to the Australian Shepherd membership site. I have forwarded your query to our Customer Support team and they will get in touch with you in the next 24 hours. Just in case, you don't get an email from them, please email to email@example.com. Thanks again for your patience. Regards Team - TrainPetDog.com
I am sorry to learn about your experience. We tracked your orders dtd 27-Dec-2017. Apart from the main membership site at $37, you had ordered the hard copy at $101.95 and you had opted for the Deluxe version of training course at $97. That is why you noticed 3 charges on your card. We received an email from you on 23-Jan-2018 to cancel your subscription to Elite Dog Club - which was promptly honored and you were not charged for any recurring payment. We could not find any phone call from you in our log and neither any Support Ticket asking us to refund the other charges. Had we received any such request, even to the same email ID where you requested to cancel your Elite Dog Club subscription, we would have issued a refund promptly. Just before the 120 days of our money back guarantee period came to a completion, you have filed for chargebacks - for both the Deluxe version and the hard copy. We do understand you didn't need the Deluxe version and we apologize for the inconvenience caused. But even here you have mentioned that you wanted the hard copy. I wonder why did you still ask for a chargeback for the same.
Clicker training, a common form of positive reinforcement, is a simple and effective dog training method. Although it is still fine to train your dog without clicker training, many people find it helpful. With clicker training, you can easily and effectively teach your dog all kinds of basic and advanced commands and tricks. It's fast and easy to learn how to clicker train your dog
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Puppies are capable of learning simple commands from a very young age but don’t try to give your puppy a meaningful training session if he is tired, highly excited or busy exploring. You need his full attention, otherwise you’re wasting your time. You can build up to training sessions in more distracting environments once your puppy is reliably responding to your commands at home.
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As part of your puppy’s training, then, you should do everything you can to ensure that your puppy can’t get into trouble in the first place. That way you can avoid giving your puppy lots of ‘negative’ attention which might inadvertently encourage his bad behaviour. For example, if you use a crate, or confine your puppy to one room of the house, he is far less likely to get into trouble chewing something he shouldn’t, or peeing somewhere he shouldn’t.
Submissive urination is a normal way for your puppy to demonstrate submissive behavior. Even a dog that is otherwise housetrained may leave dribbles and puddles of urine at your feet when greeting you. Excitement urination with a puppy is usually caused by lack of bladder control. The puppy is not aware that he is urinating; he's just excited and any punishment will only confuse him.
With your dog sitting at your side, set off and give the command “heel” (so that your dog is aware you are about to move). If the dog gets ahead, stop and encourage it back to your side with a titbit. Repeat. To begin with, stop every three to four paces to praise your dog and give a titbit. Do not use your voice unless your dog is at your side. You can also practise this off-lead in a secure area – this makes you work really hard at keeping your dog with you, rather than relying on the lead.