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Like small children, puppies have short attention spans and get tired quickly. Keep your puppy training sessions short – 5 to 10 minutes is enough – but regular. Two or three short training sessions every day is ideal. And, remember, you can build in the ‘come’ command throughout the day; for example, when you want to feed your puppy or play with him.
I am sorry to learn about your experience. We tracked your orders dtd 27-Dec-2017. Apart from the main membership site at $37, you had ordered the hard copy at $101.95 and you had opted for the Deluxe version of training course at $97. That is why you noticed 3 charges on your card. We received an email from you on 23-Jan-2018 to cancel your subscription to Elite Dog Club - which was promptly honored and you were not charged for any recurring payment. We could not find any phone call from you in our log and neither any Support Ticket asking us to refund the other charges. Had we received any such request, even to the same email ID where you requested to cancel your Elite Dog Club subscription, we would have issued a refund promptly. Just before the 120 days of our money back guarantee period came to a completion, you have filed for chargebacks - for both the Deluxe version and the hard copy. We do understand you didn't need the Deluxe version and we apologize for the inconvenience caused. But even here you have mentioned that you wanted the hard copy. I wonder why did you still ask for a chargeback for the same.
Flat collars are commonly used in clicker training and other non-correction-based training, such as puppy kindergarten. They are also effective in training small dogs, however they tend to lift the dog off the ground when giving corrections while the dog is distracted or in high adrenal mode. They are typically made of nylon or leather, and fasten with a buckle or quick-release connection.
Dogs Trust Dog School’s experienced trainers aim to provide high quality, welfare friendly advice on dog training and behaviour during our fun, educational classes. We want to help dog owners to form a life-long bond with their dogs, have a good understanding of the behaviour of their dog and avoid the common pitfalls that can lead to problem behaviours.

Slip collars (commonly called choke chain or check chains) are made of metal links or rolled material such as nylon or leather. A metal ring is at each end. Historically, slip collars have been used as a matter of course, mostly in North America and the UK. In the last few decades use of these collars has declined. Correctly used, the collar should make a quick clicking not zipping sound when quickly snapped and released to startle or get the attention of the dog and indicate to the handler that the technique was a swift jerk not a choke. The idea is not to strangle the dog, though this can happen if the collar is improperly used.
Flat collars are commonly used in clicker training and other non-correction-based training, such as puppy kindergarten. They are also effective in training small dogs, however they tend to lift the dog off the ground when giving corrections while the dog is distracted or in high adrenal mode. They are typically made of nylon or leather, and fasten with a buckle or quick-release connection.

A training class is not there to train your dog. Its purpose is to teach you to train your dog so you will need to be committed to train your dog for short sessions (5 minutes) several times a day rather than just simply turn up for classes! This little bit of training everyday will be repaid with a lifetime of living with a well behaved dog. You will also learn to avoid problems before they begin as well as receive help to overcome any that you already have with your dog.
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