Hi Teresa. Thank you for contacting us. Its good that you have given us your email ID here so I could track your order. Your had ordered the Dachshund Lovers Membership Site on 04-Nov and on 07-Dec, you were charged for the 1st installment of the Elite Dog Club. If you wish to cancel further payments, please email to info@trainpetdog.com. This is not our customer support website. Please contact us either at info@trainpetdog.com or log a ticket at https://trainpetdog.com/contactus/index.php?a=add
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Many owners appear disappointed that their young puppy will not toilet when out on a walk, yet relieves itself the second it gets back home. This is because the puppy has been taught to toilet only at home (hopefully in its garden), and being creatures of habit, they often wait until they have returned home before evacuating their bladder and/ or bowels.
Anybody who is involved in the care of your dog is encouraged to come along to class, including children. Please bear in mind that your coaches will be talking to the class on a group level to teach you valuable key messages about behaviour, so it is important that anybody attending is able to listen quietly (if young children are attending it could be a good idea to bring something to keep them occupied with at these times). Let your coach know if you have any special requirements or will have more than 3 people attending with your dog, so that they can prepare and make sure there is enough space. To make sure you can concentrate on training your puppy, we would ask that you leave any other pets (including other dogs) at home.
I am sorry to learn about your experience. We tracked your orders dtd 27-Dec-2017. Apart from the main membership site at $37, you had ordered the hard copy at $101.95 and you had opted for the Deluxe version of training course at $97. That is why you noticed 3 charges on your card. We received an email from you on 23-Jan-2018 to cancel your subscription to Elite Dog Club - which was promptly honored and you were not charged for any recurring payment. We could not find any phone call from you in our log and neither any Support Ticket asking us to refund the other charges. Had we received any such request, even to the same email ID where you requested to cancel your Elite Dog Club subscription, we would have issued a refund promptly. Just before the 120 days of our money back guarantee period came to a completion, you have filed for chargebacks - for both the Deluxe version and the hard copy. We do understand you didn't need the Deluxe version and we apologize for the inconvenience caused. But even here you have mentioned that you wanted the hard copy. I wonder why did you still ask for a chargeback for the same.
Competitive Obedience is a sport, and has been such since the early fifties. People probably get involved in Obedience in the first place through Dog Training Clubs. Not all people who go to DTC’s are there to train their dogs for competition (in fact only a small proportion go on to this), the majority only going to give their dogs basic obedience and ‘socialisation’ with other dogs.
Train Pet Dog is basically an electronic product. And, Train Pet Dog’s not the same as another ones that one could find online. This place is loaded with lots of advantages over others. You may already know, exactly the same sorts of Train Pet Dog can be extremely popular these days. There are several product developers which have been creating different types of items like Train Pet Dog. Many people are attempting to find the most effective one from scams, keep in mind that that Train Pet Dog is indeed reliable and Customer support offers 60 days guarantee for Train Pet Dog.
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I am sorry to learn about your experience. We tracked your orders dtd 27-Dec-2017. Apart from the main membership site at $37, you had ordered the hard copy at $101.95 and you had opted for the Deluxe version of training course at $97. That is why you noticed 3 charges on your card. We received an email from you on 23-Jan-2018 to cancel your subscription to Elite Dog Club - which was promptly honored and you were not charged for any recurring payment. We could not find any phone call from you in our log and neither any Support Ticket asking us to refund the other charges. Had we received any such request, even to the same email ID where you requested to cancel your Elite Dog Club subscription, we would have issued a refund promptly. Just before the 120 days of our money back guarantee period came to a completion, you have filed for chargebacks - for both the Deluxe version and the hard copy. We do understand you didn't need the Deluxe version and we apologize for the inconvenience caused. But even here you have mentioned that you wanted the hard copy. I wonder why did you still ask for a chargeback for the same.
I PURCHASED YOUR PROGRAM ON MAY 2018. IT SAID ON YOUR WEBSITE THAT I COULD SIGN UP FOR $1.00 FOR 3 DAYS TO TRY IT OUT AND IF I WANTED TO KEEP IT I WOULD BE CHARGED $37. SO I SIGNED UP AND TRIED IT. IT DID NOT WORK FOR ME SO I CANCELLED WITHIN 2 DAYS. WHEN I CANCELLED THERE WAS NO CANCELLATION NUMBER OR CONFIRMATION NUMBER GIVEN. BUT IT DID SAY THE ACCOUNT WAS CANCELED. NOW 3 MONTHS LATER AS I LOOK THROUGH MY CREDIT CARD STAMENT I SEE THAT YOU HAVE BEEN CHARGING MY CREDIT CARD THE $37. I CALLED MY CREDIT CARD COMPANY AND THEY REFUND THE TOTAL AMOUNT. ON TODAY I LETTER FROM MY CREDIT CARD COMPANY SAYING THEY ARE TAKING THE MONEY OUT AGAIN. FIRST OF ALL I FIND IT REALLY SHADY THAT YOU DO NOT GIVE A CONFIRMATION ON CANCELLATIONS, YOU DONT EVEN ABIDE BY YOUR OWN 120 day 100% MONEY BACK GUARANTEE. "WOW". I WOULD LIKE TO RECEIVE A REFUND OF MY MONEY.
Please try to let your coach know as soon as possible if you are unable to attend a class. You will be provided with the training guide for the week you missed so that you can catch up at home. We are not able to offer replacement classes or refunds but will help you catch up in time for the following class. If you require help in understanding or practising the guide for the week you missed get in touch with your coach for advice.
The leash or lead is used to connect the dog to the handler, lead the dog, as well as to control the dog in urban areas. Most communities have laws which prohibit dogs from running at large. They may be made of any material such as nylon, metal or leather. A six-foot length is commonly used for walking and in training classes, though leashes come in lengths both shorter and longer. A long line (also called a lunge line) can be 3 metres (ten feet) or more in length, and are often used to train the dog to come when called from a distance.
Limit , Open and Championship Shows are run ‘by the Kennel Club’ and ‘Under Kennel Club Rules’. Each Show will have a ‘Closing Date’ for entries a few weeks before the actual event, which means you must pre-book your place, and pre-pay your entrance fee. Classes at these Shows are known as Pre-Beginner, Beginner, Novice, ‘A’, ‘B’, ‘C’, and Championship ‘C’ (in ascending order of ability / experience), and the ‘Tests’ to be performed for each of these Classes is predefined in the Kennel Club rules. In general you have to win twice in a lower class to progress on to the next level. Only winners of the Championship ‘C’ Class (which are only at Championship Shows) go on to compete at Crufts.
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Hi Gayla, Thank you for your order. Sorry to learn that you have not received access to the Australian Shepherd membership site. I have forwarded your query to our Customer Support team and they will get in touch with you in the next 24 hours. Just in case, you don't get an email from them, please email to info@trainpetdog.com. Thanks again for your patience. Regards Team - TrainPetDog.com
In recent years, a new form of Obedience competition, known as Rally Obedience, has become very popular. It was originally devised by Charles L. "Bud" Kramer from the obedience practice of "doodling" - doing a variety of interesting warmup and freestyle exercises. Rally Obedience is designed to be a "bridge", or intermediate step, between the CGC certification and traditional Obedience competition.
Dogs Trust recognise the need for affordable behavioural and training support in the community. We believe that Dog School will help raise awareness of dog behaviour, strengthen the bond between owners and their dogs and help to address and prevent the development of unwanted or problematic behaviours. We are hopeful that this service will improve the welfare of dogs in the UK, both by providing owners with support in the home environment and by reducing the number of dogs being relinquished for behavioural reasons.
