Anybody who is involved in the care of your dog is encouraged to come along to class, including children. Please bear in mind that your coaches will be talking to the class on a group level to teach you valuable key messages about behaviour, so it is important that anybody attending is able to listen quietly (if young children are attending it could be a good idea to bring something to keep them occupied with at these times). Let your coach know if you have any special requirements or will have more than 3 people attending with your dog, so that they can prepare and make sure there is enough space. To make sure you can concentrate on training your puppy, we would ask that you leave any other pets (including other dogs) at home.
Our training classes are aimed at giving you information and skills that you can apply to your puppy’s behaviour in any situation. If you have an existing issue that would require help with please contact your local coach and describe the problems you are having. It may be possible for us to help you in a class setting, or it may be that your coach will recommend a 1-1 session with a trainer or behaviourist. We will aim to give you the advice that we believe will be of the greatest benefit to you and your dog. In some cases, the class environment may not be the most suitable for your dog, in which case we will always strive to offer an alternative plan of action!
Any area that the pup has access to must be kept clear and clean. Put out of puppy's reach anything you don't want him to chew or destroy. Do not allow your puppy to have unsupervised access to 'unchewables.' Do not chase the puppy in an attempt to take something away. Instead provide puppy with her own toys and teach her how to play with them exclusively.
Please try to let your coach know as soon as possible if you are unable to attend a class. You will be provided with the training guide for the week you missed so that you can catch up at home. We are not able to offer replacement classes or refunds but will help you catch up in time for the following class. If you require help in understanding or practising the guide for the week you missed get in touch with your coach for advice.
A training class is not there to train your dog. Its purpose is to teach you to train your dog so you will need to be committed to train your dog for short sessions (5 minutes) several times a day rather than just simply turn up for classes! This little bit of training everyday will be repaid with a lifetime of living with a well behaved dog. You will also learn to avoid problems before they begin as well as receive help to overcome any that you already have with your dog.