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I am sorry to learn about your experience. We tracked your orders dtd 27-Dec-2017. Apart from the main membership site at $37, you had ordered the hard copy at $101.95 and you had opted for the Deluxe version of training course at $97. That is why you noticed 3 charges on your card. We received an email from you on 23-Jan-2018 to cancel your subscription to Elite Dog Club - which was promptly honored and you were not charged for any recurring payment. We could not find any phone call from you in our log and neither any Support Ticket asking us to refund the other charges. Had we received any such request, even to the same email ID where you requested to cancel your Elite Dog Club subscription, we would have issued a refund promptly. Just before the 120 days of our money back guarantee period came to a completion, you have filed for chargebacks - for both the Deluxe version and the hard copy. We do understand you didn't need the Deluxe version and we apologize for the inconvenience caused. But even here you have mentioned that you wanted the hard copy. I wonder why did you still ask for a chargeback for the same.


Are you ready to start training your dog? A proper dog training program is the cornerstone of good behavior in dogs. It has often been said that there are no bad dogs, only uneducated owners. Most dogs thrive with boundaries and predictable routines. Without obedience training, they simply do not know how to behave. Well-trained dogs are happier and healthier than untrained dogs, and so are their owners.
It typically takes 4-6 months for a puppy to be fully house trained, but some puppies may take up to a year. Size can be a predictor. For instance, smaller breeds have smaller bladders and higher metabolisms and require more frequent trips outside. Your puppy's previous living conditions are another predictor. You may find that you need to help your puppy break old habits in order to establish more desirable ones.
Unless you plan to keep your dog outdoors--and few of us do because it's not recommended--you'll need to teach your dog where to eliminate. Therefore, house training (also called housebreaking or potty training) is one of the first things you need to work on with your dog. Crate training can be a very helpful part of the training process. This includes house training as well as many other areas of training:
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